Safety - Sterling Limousine and Transportation Services

Sterling Limousine's commitment to safety, service, and excellence

Every vehicle in our fleet is meticulously maintained to meet the highest standards of safety and performance, with Samsara's AI-powered telematics monitoring road conditions and driver safety in real time.

Our professional chauffeurs bring more than skill behind the wheel. Every one is trained in industry-leading defensive driving and the kind of attentive, polished service that turns a routine trip into a seamless experience. They deliver the kind of attentive, polished service that turns a routine trip into a seamless experience.

From the first phone call to the final mile, we handle every detail so you can sit back and enjoy the ride.

The Smith System: The Training Behind Every Mile

Technology can watch the road, but a trained chauffeur is what keeps you safe on it. That's why every Sterling Limousine chauffeur is trained in the Smith System, the world's leading defensive-driving program

For over 70 years, the Smith System has taught professional drivers to anticipate hazards before they become emergencies. Its methodology, built on the Smith5Keys®, trains drivers to see more of the road, predict the actions of others, and keep space and control in every situation. The result is a chauffeur who doesn't just react to danger but avoids it entirely.

It's a philosophy that pairs naturally with the technology across our fleet. Where Samsara's telematics give our team real-time insight into the road, the Smith System shapes the instincts of the person behind the wheel. Smart technology and skilled, safety-trained chauffeurs ensure every Sterling ride is as safe as it is seamless.

Sterling Limousine, Safety, & Dash Cams by Samsara

Samsara and Sterling Limousine have partnered to provide the safest and most reliable limo experience for you. By combining data from in-vehicle sensors, video footage from dash cameras, and insights from a powerful cloud-based platform, Samsara helps fleets prevent accidents and take control of their safety programs.

Sterling has installed Samsara’s dash cameras to keep the fleet and passengers safe. Samsara’s dual-facing dash cams allow Sterling to both monitor road conditions and ensure the professionalism of their drivers.

Samsara’s dash cams capture high-definition footage for nighttime recording. The cameras start rolling as soon as the vehicle is turned on. If a vehicle gets in an accident, accelerates rapidly, or slams on the brakes, it will be picked up by Samsara’s sensors, and the camera will provide footage of the incident so that the Sterling team can review what happened and take action as necessary.

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Real-time GPS with Samsara

Sterling Limousine is committed to offering the best service and has partnered with Samsara to provide innovative solutions that make your trip even more enjoyable. Samsara is a complete platform for connected operations and helps fleets improve their efficiency, safety, and customer service.

With Samsara’s live GPS tracking, Sterling can see their fleet in real-time, along with traffic and weather conditions. Because Samsara’s technology provides up-to-the-second location information, the Sterling team can react instantly to reroute vehicles to last-minute bookings, assist drivers if they’re at the wrong pick-up location, and give customers accurate ETAs.

All of this means that you get the best possible customer experience because the Sterling team can see each vehicle’s distance from pick-up and drop-off locations, they can be proactive about ensuring timely arrivals.

Samsara also offers route optimization and dispatching so that drivers can be assigned to pick up the closest passengers based on distance and traffic conditions. Route analytics give insight into historical trends and on-time performance, allowing Sterling to meet their standards for prompt, professional service.

Sterling Limo and Samsara look forward to sharing their joint commitment to safety best practices, operational efficiency, and excellent customer service the next time you book a ride.

Corporate Transportation Safety & Chauffeur Standards

When your employees, executives, and clients are in the vehicle, who is behind the wheel matters.

Sterling Limousine chauffeurs are professionally trained, with safety practices supported by GPS vehicle tracking and onboard safety technology, including the Smith System training described above.

Our standards extend to transportation we coordinate outside our local service area. Global partners are vetted for licensing and insurance, chauffeur qualifications, vehicle quality, safety practices and service standards.

It's how Sterling extends its reach without treating service outside our home market as simply another referral.

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AI-powered reports

Samsara’s fleet safety platform also leverages the power of artificial intelligence to detect and flag distracted driving, addressing one of the leading causes of preventable accidents. Using computer vision, automatic reports review and tag video based on the driver’s gaze, following distance, and nearby objects to determine if a driver is focused or distracted. If a collision does occur, Sterling can exonerate not-at-fault drivers by proving their attentiveness to the road.

Driver coaching

With this data, Samsara builds safety reports and driver scoreboards so Sterling can make sure drivers are meeting their high standards and intervene if that’s ever not the case. By using dash cam footage in their driver safety program, Sterling can provide one-on-one coaching to correct any issues and recognize drivers for excellent service.

Samsara’s driver app uses elements of game design to promote safety by allowing drivers to see where they rank on the company leaderboard and engaging them in friendly competition.

Even en route, Samsara’s dash cameras can make a difference in driver behavior. The dash cams come with a built-in audio speaker that warns drivers who are speeding, not wearing a seat belt, or engaged in dangerous driving in real-time.

On-demand video

Samsara offers on-demand video retrieval that allows the Sterling Limousine team to quickly pull footage of specific dates and times to verify if their vehicles were at a particular location and if a claim has merit.

Samsara also takes data security seriously and transfers all data using best-in-class SSL / 256-bit AES military-grade encryption.

Together, Sterling Limousine and Samsara are working to keep drivers and passengers safe and to provide the best possible customer experience.

Why clients love Sterling Limousine & Transportation Services

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