Frequently Asked

Questions

We will be happy to quote you an all-inclusive rate based on your needs.

Our shuttle package is based on shuttling continuously for 2 hours before and 2 hours after the wedding; this package is considerably discounted compared to our standard hourly service.

The shuttles make as many trips as possible, running continuously back and forth between the hotel(s) and the venue for up to two consecutive hours at each end of the wedding.

Yes! We have a handicap-accessible mini bus with an ADA-compliant wheelchair lift which seats 20 passengers without a wheelchair, or 16 passengers with up to two wheelchairs.

If there is a state of emergency we will adhere to such; otherwise, we generally operate as usual. If you decide you want to move the reservation we will do our best to work with you, however, the possibility of another date will depend on availability.

Sedans and SUVs do not require a deposit. Stretches and vans require a $100 non-refundable deposit and buses require a $250 non-refundable deposit. The remaining amount is due 30 days from the date of the wedding, and the cancellation policy is 30 days out, however, the deposits are non-refundable once paid.

Whenever you are ready to book, give our office a call (24/7) and have a credit card handy to reserve. You can also email details to our inbox which will be input upon receipt of a credit card: reservations@sterlinglimoservice.com.

We do not have these in our fleet but do have excellent newer model vehicles and buses.

It depends on the location. For local pickup and drop offs, the time starts at pick up and ends at drop off. Locations over 1 hour from our garage in Newtown are billed with travel time – we allow up to 1 hour of travel for free and the remaining amount of time will be billed at the hourly rate for that vehicle.

Absolutely! We will have glassware and ice in the vehicle for you, we can not supply the alcohol itself.